Enterprise Resource Planning

CRM

SAP

ERP

S/4HANA migration and upgrades

Technical and functional upgrades

Application management services

Factory model ABAP & Fiori

End to end implementation

SAP basic services


S/4HANA Service Portfolio

S/4HANA Implementation

  • End-to-End green & brownfield implementation
  • Reimplementation
  • Revival
  • Templates & Rollouts

SAP Basic Services

  • System Monitoring
  • Managed Basic Services
  • Upgrades & Migrations
  • Solution manager Services
  • DC & Cloud Migration
  • Unicide Conversions

Value Addition

  • Digital signature, bank communication & barcode
  • SFDC integration
  • Digital taxation
  • E-Invoice & E-way bill solution etc

Factory Model for ABAP & Flori

  • Lower TCO
  • Economies of scale
  • Productivity
  • Delivery Framework

SAP Application Management Services

  • Flexible engagement models
  • Shared services
  • Strategic consulting to build a future roadmap
  • Automation & Transformation
  • Continous services improvement

Migrations

  • S/4HANA Migrations
  • Any DB to any Any DB
  • Any Os to Any OS
  • On-Premise to cloud
  • Cloud to cloud

Upgrades

  • Functional upgrades
  • Technical upgrades
  • S/4HANA conversion
  • SOH upgrades

ERP

SAP Application Managment Services

  • Online support ticketing system to create, manage, monitor and report
  • Covering all functional and technical areas
  • SLA adherence on response and resolutions
  • Faster customer on-boarding in less than two weeks
  • Multiple models to suit customer requirements starting 100 hours per month to dedicated hours as per client needs
  • Scalable: Quick ramp up and ramp down
  • Monitoring practice head/lead and delivery head/lead: non billable
  • Dedicated/shared resources/ticket based
  • 8 hours for 5 days 24 X 7
  • L1, L2 & L3 level consultants with defined roles

SAP Delivery Team Success Pillars

SAP

Project Management Group

  • Project Governance
  • Stakeholder Management
  • Escalation Management
  • Risk Management
SAP

Delivery Excellence Group

  • Quality Management System
  • Quality Assurance
  • Testing
  • Metrics
  • Audits
  • Knowledge Repository
SAP

Support Excellence Group

  • Product Support
  • Application Support
  • User Support
  • SLA Reporting